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VOIP Services for Small Businesses

This term refers to Voice over Internet Protocol. It’s the technology that sends audio and video calls over the Internet, and platforms like Microsoft Teams make use of it to deliver advanced setups your business can fully leverage.
There are many reasons people prefer to use a small business VoIP system instead of a phone line. This includes the fact that it offers more functionalities and is more cost-effective – it also easily allows you to communicate internally and with clients outside your organisation.
If you’re seeking high-quality communication and flexibility, we can provide you with the right VoIP solutions for small businesses, so get in touch for more information.

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Why Microsoft Teams?

Instant Messaging Collaboration Internal & External Calling Meetings & Conferencing

Microsoft Teams has quickly become a widely used platform for business. It’s changing how people communicate and collaborate, allowing employees and customers to connect with ease through audio and video.


The successor to Skype for Business, Microsoft Teams, is a cloud-based business phone system that works as an effective alternative to more traditional telephone systems.


With Teams, you also get Calling plans that are easy to use but cheaper when compared to PTSN and ISDN systems. This platform has enabled businesses to increase their overall productivity, whether employees work at home, in the office, or with clients on the other side of the world.

Instant Messaging

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Instant messaging is considerably quicker than writing out constant long email chains and can be a much nicer way of communicating internally with each other. With Teams, message history allows users to keep persistent email chains and leverage a faster, more direct method of communication, improving your businesses productivity possibilities.

Calendar sync

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With a direct link to your calendar, scheduling appointments, meetings, and conferences have never been easier with Teams. Quickly join your scheduled meetings, schedule meetings with others outside your organisation, or have a glance at outstanding activities/tasks.

Secure Document libraries

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Reducing the need to duplicate documents, control editing permissions, and version control allow whole departments within a business to actively collaborate on and share documents effortlessly without the need to email the document. Shared Teams Document Libraries allow for much higher efficiency when it comes to collaboration, and with enhanced folder security, it has never been easier to control access to documents.

Internal & External Calling

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With Teams, your users can get unlimited internal video and voice calling and external Teams to Teams calls.
With the Business voice addition, your business can leverage 2500 minutes of calls to UK landline and Mobile numbers for £9 per month per user for the first 12 months.
We can help configure Auto attendants, Virtual Call Queues, Ring groups and much more.

Meetings & Conferencing

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Arranging and attending meetings and conferences has never been easier with Teams.
You can schedule internal and external conference meetings with a single button press. Get conflict meeting information and view other internal employees availability directly in-app. No more swapping between applications to make sure someone is available.

Third Party Integrations

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Whether it’s an integration with OneNote, Microsoft Tasks, or something more specific like Cisco or Xero, the third-party app store allows you to add Microsoft approved business integrations directly into Teams. This will enable Teams to be your only required application when it comes to your everyday workflow.

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Business Analytics

What Can Crydent Do for You?

Crydent can help you set up and migrate existing calling infrastructure to Teams and provide you with ongoing support when you need it.


As VoIP service providers for business, we’ll ensure you get a future-proof solution for your business at a fraction of the cost of more traditional communication systems.


What’s more, our small business VoIP services need an internet connection to work – they don’t require a landline or a phone contract, and you can also rest assured that it works on all computers as well. This means you don’t need to update your entire office or buy your employees new laptops to take home.

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Setup And Configuration

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Migrations and Support

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Seamless VOIP Solution

Enquire About Microsoft Teams & VoIP Solutions

Are you interested in our hosted VoIP solutions for small businesses? Contact us today, and we’ll be happy to discuss all the benefits this service offers and how we can help.

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